Once you're ready to checkout with Browns, all you need to do is click the black 'checkout' button that will appear when you add an item to your basket. You'll get redirected to the checkout page (via the sign in page if you're not logged in), where you can enter a promo code by clicking on the 'Add promo code' box just above your order total on the right-hand side to expand the promo code box. Enter you code exactly as it appears on the webiste or voucher and click 'apply' to proceed. Once you've entered your delivery details, proceed to the billing and payments page before paying to complete your checkout.
Browns offers customers a FREE Returns Collection Service on all orders. To take advantage of this service, log into your Browns online account, go to Order & Returns and click on ‘Book A Return Collection’ next to the order you wish to send back. Choose the item(s) you'd like to return and follow the prompts to schedule a pick up time and location. Browns recommends scheduling the collection within 7 days of receiving your order to ensure it arrives back with them before their 14 day returns policy window. Check your inbox to ensure that you've received a booking number, a Returns Merchandise Authorisation (RMA) Number, and confirmation of your booking time and address.
Browns offers a DHL Express service for delivery to the U.S., which takes 2-4 working days to arrive once processed. This shipping method costs $24 for orders under $225, and $10 for order over that amount.
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