Ready to buy your vintage finds on Vestiare Collective? Hit the black 'checkout' button that appears when you add something new to your bag, and again once you're in your shopping bag. You'll automatically be redirected to the checkout page where you'll find the promo code box inbetween the Authentification Fee and the Order Total. Enter your code exactly as it reads on the website or coupon and click 'add' to apply the offer to your order. Add in your delivery and payment information on this page, check the terms and conditions box and lastly the 'proceed to checkout' box. All that's left to do is to pay (either in one payment or in three installments), and confirm the order.
Sellers on Vestiaire Collective may be either private or professional. If you made your purchase from a private seller, unfortunately you won't be able to return or exchange your item. Vestiare Collective suggest relisting your item on their website. If you brought your item from a professional seller, you can return your purchase within 14 days after delivery. To do so, log in to your Vestiare Collective account, click 'My Account', followed by 'Orders and Sales' and 'Return Item'. In order to get a prepaid postage label, you must state your reason for returning the item in the online form. Once your label has been downloaded and printed, attach to your package and drop off at your nearest postal office.
As Vestiare Collective is a resale site, delivery times and costs will vary depending on the item, it's location and your location. If the item doesn’t arrive within 30 days of purchase, the order will be canceled. You will be refunded within 48 hours, onto the account you used to pay for your order. You will be given an indication of the shipping time and cost at checkout.
Refer a Friend: Get $15 for every friend you refer to Vestiare Collective and give each of your friends $15 to spend on their first order.
Vestiare Collective App: Keep up to date with the latest fashion drops and offers with the easy-to-use app.